Free resource for your residents – PSTN landline switch-off checklist
By January 2027, the UK's old copper phone network will be switched off, area by area. For older or vulnerable residents, particularly those with telecare alarms or no mobile phone, it can be confusing and potentially risky if they're not prepared in time.
Published: 20 May 2026
Is your home phone ready for the switch-off?
The UK’s old copper phone network is being switched off by January 2027, and some areas are already being affected.
If you or someone you know relies on a home phone, particularly for a telecare alarm, medical device, or burglar alarm, it is important not to wait to be contacted.
Phonely has produced a free plain-English checklist covering everything residents need to check. Download it from their website or call the UK team free on 0800 112 5000.
www.phonely.co.uk/uk-digital-landline-switchover
